Answers to frequently asked questions.

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How do laminate planks and vinyl planks differ?

Laminate floors are the hard click-lock planks that were developed last century. Most will not tolerate moisture as they are based on MDF or HDF, however, some newer laminates have a higher resistance to moisture. Vinyl planks were also developed last century, and have evolved radically over the last five years. The vinyl plank, or LVT as it is also known as, is completely water-proof so can be wet-washed and laid in any room.

Does plank thickness affect the durability?

Not at all. The durability is based on the thickness and quality of the wear layer on the surface. Commercial grade stick down planks vary between 2.5mm to 4.0mm in total thickness. Loose lays and hybrids vary from 4.5mm to 6.5mm thick. Generally, a wear layer of 0.5mm and over is considered heavy commercial and these will tolerate the worst abuse experienced in a home.

What do I need before I can get my home measured and inspected?

If DIY, you will need to calculate your own quantity, but Integra Direct are happy to assist if plans are provided. If you are buying the flooring and have an installer arranged, that installer should be asked to check your quantities while he is inspecting your site. Should Integra Direct be doing the full supply and install, you will need to have made a decision on your flooring and have accepted the installed rate before we come to measure.

Can I return unused boxes?

Generally no, but on some occasions, management will allow it, provided it was a stocked flooring and we have more of that same batch. Non-stocked products are costly to return to our importers and usually not worth the exercise.

Which floors can I lay over tiled floors?

Certainly. Some types of our floors can be laid straight over a smooth tiled floor and others require some preparation. Check the flatness of your floor and then contact the guys at Integra Direct to keep you on the right track with the right advice.

Who is Integra Direct?

Integra Direct is the wholesale division of Integra Floors, a commercial specialist which was established in Helensvale QLD in 1999. Integra Direct deals directly with builders and renovators and now have expanded to offer quality floors with full install service to the general public.

Why is it called “loose lay”?

When originally introduced, manufacturers claimed that no adhesion system was required, and this still applies to some types in small rooms. Now manufacturers have a variety of policies, including perimeter stick, full stick and hard stick. All loose lay floors that are on the Integra Direct website are suitable for loose or perimeter stick, in keeping with our installation instructions (link to installation instructions – when it is added)

How easy is loose lay vinyl to install?

Any handy person that can use a utility knife and straight edge can install loose lay flooring. It is the easiest of all floors to install DIY and Integra Direct can guide you (link to installation instructions – when it is added)

Which floor is best for my patio?

Provided your patio remains completely dry, any sort of flooring is suitable. If subject to moisture, but not open to the elements, any vinyl tile or plank flooring can be used. Areas subject to direct strong sunlight may suffer colour loss and deterioration over time, so protection. A certain degree of slip resistance is recommended at doorways to the outside.

Can I use any flooring in my garage if driving a car in?

Most commercial grade stick-down vinyls will withstand a motor vehicle, provided the tyres come to rest on a heat-proof rubber pad. Integra Direct can guide you through the products and the procedures.

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